The Jaxcom Blog

What if we told you that your law firm has more than one receptionist? It’s not something most have put...

Please be advised that the following text contains sensitive topics. History A few short years ago, Congress passed legislation that...

The day has been a busy day for you until your phone rang. You picked up the call without really...

No one likes waiting. Long hold times can turn your customers away. Hold times go up when businesses get more...

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