Features
Callback Genie Helps Reduce Call Abandonment Easily
No one likes waiting. Long hold times can turn your customers away. Hold times go up when businesses get more calls than their call agents
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General
Frequently Asked Questions
The world of VoIP is fascinating yet at the same time, it is also quite technical. We get asked tons of questions, here’s a list
General
Merry Christmas from Jaxcom
The holiday season offers us a special opportunity to extend our thanks to our customers, associates, and partners and our very best wishes for the
Networking
Why You Should Get a Network Evaluation Before Switching to VoIP
Change is exciting, but trying out something for the first time comes with some amount of cold sweat. Let’s say you just heard of VoIP
General
Best Law Firm VoIP Solution
In this day and age, VoIP for law firms has become a very common means of communication. By replacing traditional analog phone systems with a
COVID-19
Jaxcom COVID-19 Policy (Updates)
Following recent news of the highest single day number of COVID-19 (coronavirus) deaths since April, Jaxcom has decided to reiterate its coronavirus policies and make
International Calling
Important Changes to Mexico ‘521’ Dialing Pattern
Many of Jaxcom’s customers enjoy the benefit of being able to dial anywhere in continental North America, whether it be the United States, Mexico, or
General
Who We Serve
We are telecom & managed communications provider serving the United States with offices in Colorado, Pennsylvania, and Florida. We work in a wide range of
