Getting harassing calls or texts? Seeing potentially fraudulent activity from a Jaxcom phone number? We’re here to help.

Did you recently receive a call or text from a phone number that you believe is on Jaxcom’s network? We take unwanted calls and text messages seriously. At Jaxcom, we work with companies to power their own communications service offerings, and that includes providing them with phone numbers.

We do our best to ensure our customers use Jaxcom-provided numbers responsibly and in accordance with the law. If you are receiving unwanted calls or text messages or seeing misuse of a number you believe is on Jaxcom’s network, please fill out the form below so we can investigate the issue.

If you provide us with a valid email address, we’ll provide you with a follow-up.

If you are a member of law enforcement or other governmental agency please click here to contact us.

We will handle the details you enter into the below form in line with our Privacy Policy.

Jaxcom is committed to ensuring a safe space for communication.

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