Evaluating choices for law office phone systems can get overwhelming with the thousands of options available. That’s why it’s important that your firm partners with communications experts that carry the experience to professionally engage with your law firm. Jaxcom will work with you to implement the best solutions customized specifically for how you do business.
Optimized Phone Services for Law Practices
VoIP Phone System for Your Law Practice
Lawyers and paralegals have to spend long hours on calls with multiple clients throughout the day. They are also required to remain available over the phone for clients because legal matters can often be time-sensitive. Hence, it becomes necessary for them to have a reliable law office phone service that simply works.
Multi-Party Calling
A legal case may involve multiple parties, including witnesses, police officers, judges, the opposite party, and more. Our Law Firm VoIP service is your best companion if you need to discuss a particular case with multiple parties at once. This lets you know if everyone is on the same page regarding the details of the case.
Call Queues
Customers who call your contact center when all your agents are busy "line up" in a call queue, waiting to be connected to the next agent who is free and qualified to take their call. You need to respond to these calls as swiftly and effectively as you can.
Private Call Lines
Law firms need to pay closer attention to confidentiality than other organizations. They need to make sure their conversations with clients are not intercepted or traced. Our Law Firm VoIP service offers private call lines that ensure high-level security over calls made or received from clients and other parties.
Personal Assistant
Is your assistant overloaded with the number of calls your firm receives? You can get a virtual assistant with our VoIP to share the load. Consider it an e-assistant who can attend calls, take messages for you, address customer queries, handle call forwarding, and other tasks.
Billing Accuracy
Lawyers charge their clients for the time they spend on their cases. Hence, you need to keep account of every minute of service you provide. While most legal practice management systems have time tracking features, it's important to have the ability to compare the time spent vs. the time recorded. This helps prevent billing inaccuracies such as overcharging or undercharging a client.
Virtual Faxing
Legal professionals often have to manage their hectic schedules and interact with numerous clients. Sometimes, this is done via fax machine. If you are facing the same problem, you can use the virtual faxing option in our VoIP phone system to save a significant amount of time and minimize paper use when exchanging legal documents.
Get Started with Custom Tailored VoIP
Scaling your law firm can seem like a daunting task, especially if you are not familiar with the best communications practices. If you want your law firm’s communication to be more streamlined and user-friendly, let the experts at Jaxcom help. With our assistance, you will experience first-hand how VoIP for law firms will keep your practice functioning like a well-oiled machine, exuding the level of professionalism you provide to your clients. Take a look at all the VoIP features offered by Jaxcom, and then decide on the right plan for you.
Why Choose Jaxcom VoIP
We understand every business is unique, no one-size-fits-all.
We help you get up and running with a VoIP phone system that is configured around your business needs.
Contract-Free
We don’t lock you into a long-term contract.
30+ Phone Features
Simplify your calling with powerful features.
Unlimited Calling
Enjoy unlimited North American calling.
Number Porting
Get existing numbers ported to Jaxcom and enjoy the benefits.
Get a Tailored VoIP Solution for Your Business
Our team will work with you to understand your business needs and provide a personalized solution. Improve communication and productivity with a modern, scalable VoIP system. Request your free consultation now!
