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Features for Business Efficiency

Each of our features adds to simplifying your business communications.

Unlimited North American Calling

Unlimited North American calling to the United States, Canada, and landlines to Mexico.

Unlimited Virtual Fax

Virtual fax is an internet-enabled fax service to customers using cloud-based fax delivery.

Busy Lamp Field/Presence

See who in your organization is available (or not) for a phone call at any given time.

Music on Hold

Play recorded music to fill the silence that would be heard by callers who have been placed on hold.

Caller ID Name & Number

Caller’s identification and phone number.

Call Forwarding

A phone management feature to redirect or forward incoming calls to an alternate number.

Call Detail Reporting

A data record produced by a telephone exchange that documents the details of a telephone call.

Find Me Follow Me

Enables incoming phone calls to be received at different locations, on different phones.

Multi-Party Calling

Connect multiple parties on a phone call directly from your desk phone or softphone.

Voicemail to Email

Receive email notifications for voice messages with or without the message attached.

Visual Voicemail

Easily access and listen to your voicemails from your web browser.

Call Back Genie

Callers can request a scheduled call back for when an agent becomes available.

Virtual Receptionist

Intelligently route inbound calls to their desired destination.

Call Queues

Automatically distribute inbound calls on a first come, first serve basis and by employee talent.

Paging & Intercom

Latency-free overhead paging for your entire property. Intercom for extension to extension announcements.

Cloud Phone Book

A cloud hosted telephone address book

Directory Listing Included

A web page that lists files and directories that exist on a web server.

Live Call Monitoring

Record phone calls and securely store them. Useful for call quality evaluation.

Night Mode

A feature that helps you quickly turn the screen (browser) to dark at night time.

Personal Time Groups

Redirect calls to your extension to a specified destination at set times.

Company Directory

An online version of the Yellow Pages.

Live Switchboard

Cloud-based solution that uses intelligent speech recognition to effortlessly route calls.

Call Parking

Allow you to put a call on hold at one telephone and continue the conversation on another.

Personal Assistant

E-receptionist to take care of message taking, recording, customer support, forwarding & more.

Hot Desk

A shared space solution whereby workstations can be used interchangeably by multiple employees.

Voicemail Broadcasts

A way to send a recorded voice message to a group of phone numbers within a short period of time.

Dedicated Account Manager

A person on your customer success team who serves as your direct point-of-contact.

VIP Queue Priority

Give priority to specific callers based on phone number.

Encrypted Calls

A method in which data in a phone call is rendered hard to read by an unauthorized party.

Call Recording Suite

A call recording toolkit.

Advanced Call Center Queues

Call queues with powerful configuration options.

Conferences

Unlimited access to voice and video conferences for all subscribers.

IVR Statistics

A data collection technology that uses a recorded voice to ask survey questions.

Get Jaxcom VoIP Phone Service for Your Business

Contact us today for a FREE estimate based on your needs and requirements. Say Hello to a Business Phone System that just works.
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