Features Designed for Growth
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Visual Voicemail
Easily access and listen to your voicemails from your web browser.
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Call Back Genie
The people you call get priority when calling you back and routed directly to your extension.
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Virtual Receptionist
Intelligently route inbound calls to their desired destination.
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Call Queues
Automatically distribute inbound calls on a first come, first serve basis and by employee talent.
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Paging & Intercom
Latency-free overhead paging for your entire property. Intercom for extension to extension announcements.
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Conferences
Unlimited access to voice and video conferences for all subscribers.
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Unlimited NA Calling
Unlimited calling to the United States, Canada, and landlines to Mexico.
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Unlimited Virtual Fax
Virtual fax is an internet enabled fax service to customers using cloud-based fax delivery.
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Busy Lamp Field/Presence
See who in your organization is available (or not) for a phone call at any given time.
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Caller ID Name & Number
Caller's identification and phone number.
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Call Forwarding
A phone management feature to redirect or forward incoming calls to an alternate number.
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Call Detail Reporting
A data record produced by a telephone exchange that documents the details of a telephone call.
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Find Me Follow Me
Enables incoming phone calls to be received at different locations, on different phones.
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Multi-Party Calling
A kind of conference call.
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Music on Hold
Play recorded music to fill the silence that would be heard by callers who have been placed on hold.
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Cloud Phone Book
A cloud hosted telephone address book
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Directory Listing Included
A web page that lists files and directories that exist on a web server.
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Live Call Monitoring
Record phone calls and securely store them so that they can be used for call quality evaluation.
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Live Switchboard
Cloud-based solution that uses intelligent speech recognition to effortlessly route calls.
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Call Parking
Put a call on hold at one telephone set and continue the conversation from any other.
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Company Directory
An online version of the Yellow Pages.
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Personal Assistant
E-receptionist to take care of message taking, recording, customer support, forwarding & more.
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Personal Time Groups
Redirect to a specified destination at set of times when they call your personal extension.
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Night Mode
A feature that helps you quickly turn the screen (browser) to dark at night time.
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Call Recording Suite
A call recording toolkit.
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IVR Statistics
A data collection technology that uses a recorded voice to ask survey questions.
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Hot Desk
A shared space solution whereby workstations can be used interchangeably by multiple employees.
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Encrypted Communications
A method in which data is rendered hard to read by an unauthorized party.
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Dedicated Acount Manager
A person on your customer success team who serves as the point-of-contact between a customer and your company.
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Voicemail Broadcasts
A way to send a recorded voice message to a group of phone numbers within a short period of time.