30+ VoIP Features to Simplify Your Calling
Our cloud-based phone system is perfect for businesses of any size, offering a range of features to meet your unique needs. With our cloud-based system, you’ll never miss a call and you’ll be able to scale up or down as your business grows.
Unlimited North American Calling
Unlimited North American calling to the United States, Canada, and landlines to Mexico.
Unlimited Virtual Fax
Virtual fax is an internet-enabled fax service to customers using cloud-based fax delivery.
Busy Lamp Field/Presence
See who in your organization is available (or not) for a phone call at any given time.
Music on Hold
Play recorded music to fill the silence that would be heard by callers who have been placed on hold.
Call Forwarding
A phone management feature to redirect or forward incoming calls to an alternate number.
Call Detail Reporting
A data record produced by a telephone exchange that documents the details of a telephone call.
Find Me Follow Me
Enables incoming phone calls to be received at different locations, on different phones.
Multi-Party Calling
Connect multiple parties on a phone call directly from your desk phone or softphone.
Voicemail to Email
Receive email notifications for voice messages with or without the message attached.
Visual Voicemail
Easily access and listen to your voicemails from your web browser.
Callback Genie
Callers can request a scheduled call back for when an agent becomes available.
Virtual Receptionist
Intelligently route inbound calls to their desired destination.
Call Queues
Automatically distribute inbound calls on a first come, first serve basis and by employee talent.
Paging & Intercom
Latency-free overhead paging for your entire property. Intercom for extension to extension announcements.
Directory Listing
A web page that lists files and directories that exist on a web server.
Live Call Monitoring
Record phone calls and securely store them. Useful for call quality evaluation.
Night Mode
A feature that helps you quickly turn the screen (browser) to dark at night time.
Personal Time Groups
Redirect calls to your extension to a specified destination at set times.
Live Switchboard
Cloud-based solution that uses intelligent speech recognition to effortlessly route calls.
Call Parking
Allows you to put a call on hold at one telephone and continue the conversation on another.
Personal Assistant
E-receptionist to take care of message taking, recording, customer support, forwarding & more.
Hot Desk
A shared space solution whereby workstations can be used interchangeably by multiple employees.
Voicemail Broadcasts
A way to send a recorded voice message to a group of phone numbers within a short period of time.
Dedicated Account Manager
A person on your customer success team who serves as your direct point-of-contact.
Encrypted Calls
A method in which data in a phone call is rendered hard to read by an unauthorized party.
IVR Statistics
A data collection technology that uses a recorded voice to ask survey questions.
Get a Tailored VoIP Solution for Your Business
Our team will work with you to understand your business needs and provide a personalized solution. Improve communication and productivity with a modern, scalable VoIP system. Request your free consultation now!